
We Keep Your Lab Moving
Which LCMS Brands Do We Support?





Ongoing Liquid Chromatography
Repair Service Contracts

Our contract process is simple and effective, we offer one contract with one multi-vendor service for your lab’s equipment. It helps you keep your critical instruments working properly.
Our liquid chromatography repair service contracts are made to make sure you have fast response repairs and planned preventative maintenance (PM) schedules.
LCMS Parts & Labor Inclusions
Many service contracts cover PM visits only, but it’s not helpful during an equipment failure. At Cascade Thermal Solutions we get to know your lab operations and how you work so we can customize a contract that fits your needs.
Parts & labor include 48-hour response times, tech support, in-stock guarantees on parts with high failure rates and many more options. Since Cascade is a leading supplier of LCMS repair parts, you know you’ll get your parts fast instead of waiting weeks. This is a faster process to get your LCMS working again.


LCMS Maintenance (Scheduled Preventative Maintenance)
Billable Liquid Chromatography Repair Service
It’s normal for your LCMS response to start declining after each injection and sometimes cleaning the mass spectrometers interface can become more frequent than before. This causes an inefficiency in your lab, but also it comes with more expenses since repairs will be needed in the near future.
If you’re experiencing missing peaks, loss of sensitivity or other problems that show mixed results, contact Cascade for a billable service request. We can help get your instrument working again in a promptly manner with our experienced engineers.

Installation Qualification (IQ)
Operational Qualification (OQ)
Performance Qualification (PQ)
GCMS Qualification Services
We have the required qualification services to avoid any errors that can lead to dangerous consequences.