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Cascade is proud to announce that we have merged with Full Spectrum Group. Through this merger, we are now offering HPLC, LCMS, GC, GCMS service support. Please contact us for more information.

Liquid Chromatography Repair Services

repair-services

We Keep Your Lab Moving

Contact Cascade Thermal Solutions if you need help with liquid chromatography repair services.

We’re happy to help our clients achieve their goals, so if your instrumentation goes down and your revenue follows along, we know having the right liquid chromatography repair partner can be very helpful for a lab manager.

When waiting weeks for a repair is not an option, Cascade can help you out.

Which LCMS Brands Do We Support?

Ongoing Liquid Chromatography
Repair Service Contracts

service-contracts

Our contract process is simple and effective, we offer one contract with one multi-vendor service for your lab’s equipment. It helps you keep your critical instruments working properly.

Our liquid chromatography repair service contracts are made to make sure you have fast response repairs and planned preventative maintenance (PM) schedules.

LCMS Parts & Labor Inclusions

Many service contracts cover PM visits only, but it’s not helpful during an equipment failure. At Cascade Thermal Solutions we get to know your lab operations and how you work so we can customize a contract that fits your needs.

Parts & labor include 48-hour response times, tech support, in-stock guarantees on parts with high failure rates and many more options. Since Cascade is a leading supplier of LCMS repair parts, you know you’ll get your parts fast instead of waiting weeks. This is a faster process to get your LCMS working again.

LCMS Maintenance (Scheduled Preventative Maintenance)

To have a well-rounded service contract, you have to include planned PM visits because they offer a great opportunity to detect issues in your LCMS instrumentation that can prevent future downtime.

A regularly scheduled maintenance for your equipment can help extend its life and also avoid any surprise repairs. If your contract is ending and you want to get to know our services better, contact us so we can customize a contract based on your needs.

Billable Liquid Chromatography Repair Service

It’s normal for your LCMS response to start declining after each injection and sometimes cleaning the mass spectrometers interface can become more frequent than before. This causes an inefficiency in your lab, but also it comes with more expenses since repairs will be needed in the near future.

If you’re experiencing missing peaks, loss of sensitivity or other problems that show mixed results, contact Cascade for a billable service request. We can help get your instrument working again in a promptly manner with our experienced engineers.

Installation Qualification (IQ)

Operational Qualification (OQ)

Performance Qualification (PQ)

GCMS Qualification Services

We have the required qualification services to avoid any errors that can lead to dangerous consequences.

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