Dissolution tester repair services and other tailored services
We offer a complete line of services so we can meet your instrumentation lab needs to facilitate your budgets and assets that can affect your services.
Dissolution testers, an important asset in the pharmaceutical industry
A lab requires diligent attention to compliance and instrumentation maintenance and partnering with Cascade can make these tasks less stressful. Our advisors and engineers become part of your team, which bring decades of experience.
We custom-craft dissolution tester repair contracts based on your lab’s requirements
Troubleshooting a faulty dissolution tester can be overwhelming and time-consuming. Don’t shift your team’s priorities, you can rely on us to provide experience and fast solutions to your issues. Our service contract customers have many benefits like preferential pricing on repair parts, discounts on travel, priority scheduling and more perks.
Our 48-hour onsite guarantee will fit great with your busy pharmaceutical schedule.
Dissolution Tester Parts & Labor Inclusions
We have created contract options that include the cost of labor and parts for your laboratory instruments. This is a great fit for lab managers or directors who work to control costs and an annual budget.
Cascade Thermal Solutions is also a supplier of dissolution tester repair parts so we can pass the savings to our contract customers.
Dissolution Tester Maintenance (PM Visits)
Your preventative maintenance is included in our service contract. Your dedicated account manager will help with your PM schedules. Flexibility is important and we can adapt to your schedule in case your Mass Spectrometer can’t leave rotation or if you need to cancel, we will reschedule when it’s convenient for you and your team.
Dissolution Tester Qualification Services (IQ/OQ/PQ)
IQ/OQ/PQ in highly-regulated industries is critical. With Cascade on your team, you have a group of engineers and consultants ready to help your lab operate smoothly and within compliance standards.
Our dissolution tester qualification services are ready when you need them. We offer billable IQ/OQ/PQ services or we can add these items to your ongoing contract plan. Contact us for IQ services for a new instrument or we can visit your lab to help you with your OQ and PQ requirements.
Onsite, Billable Dissolution Tester Repair
If an ongoing service contract is not in your budget, Cascade can help you with billable dissolution tester repair services.
Our engineers have the capacity to repair your instruments in your lab. We understand cost control is not important to every lab but this easy process for requesting repair fast usually is.
Contact us and create a repair request ticket and our team will be in touch with you.
It's easy to get started with Cascade Thermal Solutions
- Submit your service or repair request through the website or phone.
- If you accept the quote, your repair work order is created in our scheduling system.
- Your assigned service engineer will arrive and work on the instrument until it’s fixed.
You can extend the life of your dissolution tester without interrupting your lab’s day to day operations with a well-planned PM schedule.
If your dissolution tester is failing, you can contact Cascade to request a repair quote. We specialize in contract services for dissolution equipment repair, HPLC repair services, GC/MS repairs, LC/MS repair services, and more.