University Research has become an important partner to the Research & Development (R&D) industry. Over the last two decades, there has been exponential growth in the number of collaborations between for-profit organizations and universities.
“Collaborative partnerships have become strategic assets for companies that face increasingly rapid technological change, increasingly intense international competition, and diminishing in-house research resources”
according to the National Academics Press.
Supporting these critical collaborations, Cascade is fueled by the specific needs that the Research environment requires to manage resource limitations, quality, specific deadlines, and client care. Providing comprehensive service agreements and immediate corrective service for a vast array of equipment within the lab space, Cascade, a Full Spectrum Group company, provides the unique opportunity to single source your equipment care, and streamline your asset management experience.
Thanks for all the help getting this unit refurbished and delivered to us. Much appreciated… your truck looks great… Also, thanks goes to your delivery team, they did a great job getting the freezer off the truck and took the time to go through the set up and operation of the unit. Good guy’s to have on your team.
Mark Tudman, Principle Engineer, Jabil
I called the Cascade ‘after-hours’ line on Saturday… close to midnight… since our walk-in cold room had gone into alarm. Additionally, I was out of town, so I needed assistance from my manager… to meet [Cascade] at Ambrx to discover what needed to be done. In a nutshell, [Cascade] knew exactly what to do, kept us updated through the night, and repaired our cold room’s system before the contents got too warm.
Pete Maher, Facilities Manager, Ambrx, Inc.
I wanted to thank you for a wonderful service your company provided us. The freezer was delivered this morning and is running in great condition. We are so pleased with the quality of service provided and the fairness of your rates that I would like to request a quote to provide preventive maintenance to our two freezers… We had a preventive maintenance service arranged with another company but would like to request a quote from you to consider a possible change of company. Thanks for all your support.
Alicia Harvey- Vera, Division of Infectious Diseases & Global Public Health, UCSD
I just want to say how pleased Scripps Laboratories has been in the last few years with Cascade Thermal Solutions service group. It’s rare to find a group of technicians that follow up with requests they receive during their scheduled and unscheduled visits… Not only did [Cascade] insure that the project completed on time, but also made the installation easier for Scripps Labs by completing the project during our shutdown periods during holidays with minimal impact to our production and staff. In addition, [Cascade’s] commitment to quality and making sure the projects were completed on time and to our satisfaction is unrivaled.