Courtney Clifton, Lyophilization Manufacturing Engineering, Hologic Inc.

Cascade responded on a Sunday morning when I called looking for service, and… worked into the night to get our biggest lyo in a ‘ready-to-run’ condition before leaving… I’m happy to say that the unit is going to be ready to run in time for the $500k load to go in there for drying before it [the product] expires! … Everyone in upper management wanted to convey their appreciation for Cascade stepping up and getting this taken care of…